Cancellations
PLEASE NOTE: Tour cancellation for a valid reason is generally covered by good quality comprehensive travel insurance. The Greenmount Travel schedule of cancellation fees is as follows:
Any extra payments such as those for flight bookings or flight upgrades are only refundable according to the rules of the airline or travel provider.
Checking your tickets
It is your responsibility to check that your name, destination and date of travel details on airline, or other tickets, issued or arranged by Greenmount Travel on your behalf are correct and that the name and other details are as per your current passport. Greenmount Travel cannot be held liable for any fees or charges incurred due to incorrect passport information, destination or travel date appearing on your ticket.
Please read all the Booking Terms & Conditions: Payment of a deposit indicates acceptance of these conditions.
Travel Insurance
Any travel involves some measure of personal risk that the passenger has to determine and this risk should be covered with adequate travel insurance.
See www.smarttraveller.gov.au – an Australian Government website – “Why all Australians should take out travel insurance before going overseas”. Greenmount Travel strongly recommends that all passengers take out adequate and appropriate comprehensive international travel insurance to cover health/medical requirements, cancellations, luggage and valuables etc. It is recommended that travel insurance be purchased at the time of paying your deposit
Greenmount Travel can provide general guidance on travel insurance options but does not sell policies.
Passports
Check that your passport is valid for at least six months after the date of travel. But if you do not have a current passport, please do not wait for your passport to be issued before booking your tour.
Website and Brochure validity
The information contained on the Greenmount Travel website and in our tour brochures is valid at the time of publication but is subject to change at any time as itineraries are refined. You will be notified of any adjustments made
Statement of responsibility
Greenmount Travel (Greenmount Press Pty Ltd) gives notice that it is a tour operator providing tour packages, including, but not limited to: accommodation and meals, tours and sightseeing and all forms of transport as described in your itinerary. Services are provided by operators who are not owned or controlled by Greenmount Travel and while Greenmount Travel takes all reasonable precautions to make our tours as safe as possible for all passengers and others, it shall not be responsible or liable for any injury, loss, damage, delay or inconvenience arising out of, or in connection with, any transport provider, hotel, restaurant or other service provider or acts of government, nature, terrorism or industrial action over which it has no control.
